General FAQ
Where’s Livinox HQ located?
Block B-1-29, 30 & 31, Dataran Cascade, No 13A, Jalan PJU 5, Kota Damansara. 47810 Petaling Jaya. Selangor. Malaysia.
What is the hotline that can call?
03-7611 6192 (Hotline)
Service Team 010-221 2680 (whatApps only)
Where should I register warranty
You can register here at https://www.livinox.my/e-warranty/
How long do we need to submit warranty/registration
Within 1 (one) month of purchase. You may register your warranty online.
What’s the benefit of register online?
You get to enjoy extra 6 months of extension warranty.
How many year warranty for the Cooke Hood & Hob?
- Cooker Hood : General Part – 1 Year
- Hood Motor – 5 Years (Not applicable for LCH-601-90SS & LCH-60L03)
- Gas & Electrical Hob – 1 Year
How many year warranty for Water Heater?
- General Part – 1 Year
- Water Heater Tank: 10 Years
- Water Heater Heating Element: 7 Years
- Water Heater DC Pump : 5 Years